Survey Tank aims to understand your interest regarding charitable causes, commercial offering and services.
Survey Tank acknowledges and respects the privacy of personal information and is committed to the protection of the information that we hold. This policy sets out the way in which we will use, manage and protect your personal information in accordance with applicable Australian privacy legislation in keeping with our company's policies on full disclosure and transparent business practices. By providing your personal information to us and by taking part in Survey Tank's surveys, you agree to this Privacy Policy. We may review and update this Privacy Policy from time to time to abide by new legislation, observe industry best practice or as a result of changes in the business environment. All personal information held by us will be governed by our most recent Privacy Policy. The most recent Privacy Policy will always be available through the Survey Tank website www.surveytank.com.
Our company
Survey Tank conducts market research and lead generation services for both the non-profit sector (focused primarily in support of charity organizations) and the commercial sector. We uncover trends, gauge individual preferences and identify marketing opportunities. We supply opted-in data to our clients for marketing purposes.
Data protection
Survey Tank takes privacy and the management of personal data extremely seriously. Survey Tank adheres to the Privacy Act (1998), Do Not Call Register Act of 2006 (DNCR), Telemarketing Research Calls Industry Standard of 2007 (TRCIS) and other Data Protection Policies and Regulations of the Australian Communications and Media Authority (ACMA), to ensure that the personal information you provide to us is secured and will only be used for the purposes stated in the opt-in statement and this Privacy Policy.
Data Collection
Survey Tank collects demographic and lifestyle data directly from consumers who participate in one of our competitions and surveys. The nature of the personal information we collect will be dependent upon your interaction with Survey Tank and the particulars of the survey in which you take part. The personal information we may collect includes, your name, address, your contact details (email address and/or phone), date of birth or age bracket and other personal preferences you may disclose to us in relation to the survey in which you take part.
Website Cookies
Survey Tank may use cookies and other methods to collect your information when you visit our websites. This information may be added to the profile that you entered through one of our surveys.
A cookie is a small piece of computer code which remains on your computer and contains information which helps us identify your browser and previous information viewed in relation to our website. Records include the date, time and advertising content of that site; as well as the Internet service provider's address, date and time of your visit, pages accessed and type of browser used.
Note:
Cookies can be stopped or you can be notified when they are in use. This is done by adopting the appropriate settings on your browser. If you do not allow the use of cookies, some or all of our website might not be accessible for you.
Use of your information
Survey Tank will only use or share your personal information as described within this Privacy Policy Statement and within the opt-in statement as advised in our marketing questionnaire. Based on responses you provide, information may be passed on to selected charity partners and the charities named in the questionnaire and other selected commercial third parties so they can provide you with other offers and promotions. Affiliated companies may be located outside the country in which you reside, including Singapore, the EU, Canada, New Zealand and the US.
General disclosure of your personal information
Personal information collected via Survey Tank is used to:
How we collect and hold personal information
We collect most personal information directly from you when you participate in Survey Tank questionnaires, Information received may be held in electronic and/or hard copy files. Surveys are conducted over the telephone and a Survey Tank survey agent will invite a respondent to participate.
Security measures and data storage
We hold all personal information that you submit to us in accordance with the Privacy Regulations. Your personal information is held and stored in secure servers, which are located in Singapore and the European Union and operated by our parent company. Our server provider meets all current standards corresponding to protecting the privacy of your personal information and we take reasonable steps to ensure compliance with the Privacy Regulations as if the server is located in Australia. We do not assume responsibility for the publication of the information due to errors during transmission or due to unauthorized access by third parties. Some of the recipients of the personal data that you provide may be based overseas, including in Singapore, the EU, Canada, New Zealand and the US. Before we disclose personal information to local or overseas recipients we take reasonable steps to ensure they have privacy practices that are at least as stringent as the Australian Privacy Regulations. You agree to the disclosure of your personal information on that basis.
Opt-in and transparency
Survey Tank strives to be transparent in relation to the collection of data & respondents. To that end we require respondents to “opt-In” by answering “Yes” to a “mandatory opt-in statement” prior to undertaking the survey.
We also include a second mandatory statement immediately following the final survey question to ensure respondents are fully informed.
Some questions on our marketing questionnaires are specific to our charity partners, and the organizations and brands in the questionnaires. By expressing interest and opting-in to their brands or products, you are also agreeing to be contacted by them, by phone, email, or SMS.
You may need to contact Survey Tank, its charity partners, and the organizations and brands named in the questionnaire, directly, should you decide to opt-out from further communication from these brands. Your data may be used for analytical purposes. Your data may also be used in conjunction with data we may have received from other sources in order to personalize and target communication to you better, and we may share information with other companies for the same reason.
Your data may be shared and combined with other companies who hold your personal data, and we may use information from other sources to add to data we already hold. This information may help us to improve our ability to service your needs on a personalized basis, by helping us to learn more about you and your purchasing habits and allowing us to let you know about offers you might be interested in.
Your data may be used for data validation, enhancement, information verification, suppression, tracing, individual reference or look up services, and to the extent permitted by law by Survey Tank, its charity partners, and the organizations and brands named in the questionnaires.
Please remember that you can OPT-OUT at any time (see OPT-OUT below). Furthermore, you can request suppression of your details from the Survey Tank database if you would prefer us not to use your information for any of the above.
Opt-out
You can opt-out from Survey Tank at any time by clicking on the OPT-OUT link found on the homepage of this website. Your details will be suppressed. Survey Tank will make no further calls to you and your details will no longer be passed on to any third parties.
Update of Personal Information
Survey Tank will take reasonable steps to make sure that your personal information is accurate and up to date. This is achieved by collecting information directly from you. You can access your personal information or make a complaint or request that your personal information is corrected or removed and not used any further. To do so send us a message on our contact form on our homepage. If we correct your personal information that has also been disclosed to a third party we will take reasonable steps to inform the third party of the correction. We will use reasonable efforts to respond and take action within 14 days. We will take such steps that are reasonable in the circumstance to protect personal information from misuse, interference and loss. If we no longer need your personal information, and it is not otherwise required by law, we will take reasonable steps to destroy the information and de-identify it.
Data Protection Officer
Survey Tank has appointed a Data Protection Officer overlooking all data protection measures. You can directly contact our Data Protection Officer by sending us a message to our contact form on our homepage.
Changes to this Privacy Policy
Survey Tank reserves the right to change this Privacy Policy according to the regulation changes without notice. Any changes will come into effect when an updated Privacy Policy is posted on the Survey Tank website. If you do not agree with the terms of this Privacy Policy, please do not submit any information or accept any of the offers available from Survey Tank.
Survey Tank acknowledges and respects the privacy of personal information and is committed to the protection of the information that we hold. This policy sets out the way in which we will use, manage and protect your personal information in accordance with applicable New Zealand privacy legislation in keeping with our company’s policies on full disclosure and transparent business practices. By providing your personal information to us and by taking part in Survey Tank’s surveys, you agree to this Privacy Policy. We may review and update this Privacy Policy from time to time to abide by new legislation, observe industry best practice or as a result of changes in the business environment. All personal information held by us will be governed by our most recent Privacy Policy. The most recent Privacy Policy will always be available through the Survey Tank website www.surveytank.com.
Our company
Survey Tank conducts market research and lead generation services for both the non-profit sector (focused primarily in support of charity organizations) and the commercial sector. We uncover trends, gauge individual preferences and identify marketing opportunities. We supply opted-in data to our clients for marketing purposes.
Data protection
Survey Tank takes privacy and the management of personal data extremely seriously. Survey Tank is committed to ensuring that we comply with our obligations under the Privacy Act (2020), Telecommunication Information Privacy Code, other Data Protection Policies and Regulations of the Privacy Commissioner Office (PCO) to ensure that the personal information you provide to us is secured and will only be used for the purposes stated in the opt-in statement and this Privacy Policy.
Data Collection
Survey Tank collects demographic and lifestyle data directly from consumers who participate in one of our competitions and surveys. The nature of the personal information we collect will be dependent upon your interaction with Survey Tank and the particulars of the survey in which you take part. The personal information we may collect includes, your name, address, your contact details (email address and/or phone), date of birth or age bracket and other personal preferences you may disclose to us in relation to the survey in which you take part.
Website Cookies
Survey Tank may use cookies and other methods to collect your information when you visit our websites. This information may be added to the profile that you entered through one of our surveys.
A cookie is a small piece of computer code which remains on your computer and contains information which helps us identify your browser and previous information viewed in relation to our website. Records include the date, time and advertising content of that site; as well as the Internet service provider’s address, date and time of your visit, pages accessed and type of browser used.
Note:
Cookies can be stopped or you can be notified when they are in use. This is done by adopting the appropriate settings on your browser. If you do not allow the use of cookies, some or all of our website might not be accessible for you.
Use of your information
Survey Tank will only use or share your personal information as described within this Privacy Policy Statement and within the opt-in statement as advised in our marketing questionnaire. Based on responses you provide, information may be passed on to selected charity partners and the charities named in the questionnaire and other selected commercial third parties so they can provide you with other offers and promotions. Affiliated companies may be located outside the country in which you reside, including Singapore, the EU, Canada, Australia and the US.
General disclosure of your personal information
Personal information collected via Survey Tank is used to:
How we collect and hold personal information
We collect most personal information directly from you when you participate in Survey Tank questionnaires, Information received may be held in electronic and/or hard copy files. Surveys are conducted over the telephone and a Survey Tank survey agent will invite a respondent to participate.
Security measures and data storage
We hold all personal information that you submit to us in accordance with the Privacy Regulations. Your personal information is held and stored in secure servers, which are located in Singapore and the European Union and operated by our parent company. Our server provider meets all current standards corresponding to protecting the privacy of your personal information and we take reasonable steps to ensure compliance with the Privacy Regulations as if the server is located in New Zealand. We do not assume responsibility for the publication of the information due to errors during transmission or due to unauthorized access by third parties. Some of the recipients of the personal data that you provide may be based overseas, including in Singapore, the EU, Canada, Australia and the US. Before we disclose personal information to local or overseas recipients we take reasonable steps to ensure they have privacy practices that are at least as stringent as the New Zealand Privacy Regulations. You agree to the disclosure of your personal information on that basis.
Opt-in and transparency
Survey Tank strives to be transparent in relation to the collection of data & respondents. To that end we require respondents to “opt-In” by answering “Yes” to a “mandatory opt-in statement” prior to undertaking the survey.
We also include a second mandatory statement immediately following the final survey question to ensure respondents are fully informed.
Some questions on our marketing questionnaires are specific to our charity partners, and the organizations and brands in the questionnaires. By expressing interest and opting-in to their brands or products, you are also agreeing to be contacted by them, by phone, email, or SMS.
You may need to contact Survey Tank, its charity partners, and the organizations and brands named in the questionnaire, directly, should you decide to opt-out from further communication from these brands. Your data may be used for analytical purposes. Your data may also be used in conjunction with data we may have received from other sources in order to personalize and target communication to you better, and we may share information with other companies for the same reason.
Your data may be shared and combined with other companies who hold your personal data, and we may use information from other sources to add to data we already hold. This information may help us to improve our ability to service your needs on a personalized basis, by helping us to learn more about you and your purchasing habits and allowing us to let you know about offers you might be interested in.
Your data may be used for data validation, enhancement, information verification, suppression, tracing, individual reference or look up services, and to the extent permitted by law by Survey Tank, its charity partners, and the organizations and brands named in the questionnaires.
Please remember that you can OPT-OUT at any time (see OPT-OUT below). Furthermore, you can request suppression of your details from the Survey Tank database if you would prefer us not to use your information for any of the above.
Opt-out
You can opt-out from Survey Tank at any time by clicking on the OPT-OUT link found on the homepage of this website. Your details will be suppressed. Survey Tank will make no further calls to you and your details will no longer be passed on to any third parties.
Update of Personal Information
Survey Tank will take reasonable steps to make sure that your personal information is accurate and up to date. This is achieved by collecting information directly from you. You can access your personal information or make a complaint or request that your personal information is corrected or removed and not used any further. To do so send us a message on our contact form on our homepage. If we correct your personal information that has also been disclosed to a third party we will take reasonable steps to inform the third party of the correction. We will use reasonable efforts to respond and take action within 14 days. We will take such steps that are reasonable in the circumstance to protect personal information from misuse, interference and loss. If we no longer need your personal information, and it is not otherwise required by law, we will take reasonable steps to destroy the information and de-identify it.
Data Protection Officer
Survey Tank has appointed a Data Protection Officer overlooking all data protection measures. You can directly contact our Data Protection Officer by sending us a message to our contact form on our homepage.
Changes to this Privacy Policy
Survey Tank reserves the right to change this Privacy Policy according to the regulation changes without notice. Any changes will come into effect when an updated Privacy Policy is posted on the Survey Tank website. If you do not agree with the terms of this Privacy Policy, please do not submit any information or accept any of the offers available from Survey Tank.